Help & Advice

If you are concerned about a child or young person it is important to speak to a professional as soon as possible. This might be a Head Teacher, Health Visitor, Youth Worker etc for advice and support. They will know how to respond to concerns about a child’s wellbeing and should advise you of the next steps.

If you are concerned that a child may be at risk of harm from abuse or neglect then please contact one of our Family Teams. If you are worried that a child is at immediate risk of harm then phone the Police without delay.

……DURING COVID-19…..

If you have a concern about a child or young person or any other queries  and are unsure which number to contact please call us and we will signpost you to the right person/team:

  • 07570 949588 – (Mon-Wed only)
  • 07584 268884  
  • 07775 016980 
  • 07917 596598

Please note, these lines are covered as much as possible between 9am-5pm Monday-Friday. For Emergency Out of Hours Service contact: 08457 697284

Highland Council Care and Learning Service – Family Teams (including Child Protection/Social Work)

The Family Teams are made up of Health and Social Care Practitioners with experience of Child Protection. Each team is supported by Practice Leads with responsibilities for Care & Protection (Social Work/Child Protection), School Years and Early Years (Health).

AreaAssociated School Group*Contact Details
Inverness West (Kinmylies/Scorguie/Dalneigh/Merkinch areas), Beauly, Kirkhill, Fort Augustus/Drumnadrochit areasCharleston Academy
Glenurquhart High School
Inverness High School
01463 644889
Inverness (Smithton/Culloden/Balloch), Ardersier & NairnCulloden Academy
Nairn Academy
01667 422880
Inverness (Hilton, Holm, Lochardil, Milton of Leys, Inshes, Drakies, Crown areas), Foyers, Badenoch and StrathspeyInverness Royal Academy
Millburn Academy
Kingussie High School
Grantown Grammar School
01463 702999
Fort William and surrounding areasArdnamurchan High
Lochaber High School
Kilchuimen Academy
Kinlochleven High
Mallaig High School
01349 781410
Skye & LochalshPlockton High School
Portree High School
Gairloch High School
Ullapool High School
01478 612943
Alness. Invergordon. Tain areasAlness Academy
Invergordon Academy
Tain Royal Academy
01349 886909
Dingwall. Strathpeffer. Fortrose. Avoch. Cromarty and surrounding areas Fortrose Academy
Dingwall Academy
01349 868700
Caithness - Wick and Thurso areasWick High School
Thurso High School
01955 608123
Sutherland - Golspie. Brora. Farr. Kinlochbervie. Dornoch areas Golspie High School
Farr High School
Kinlochbervie High
Dornoch Academy
01408 635360

Emergency Out of Hours Service contact: 08457 697284

For Care and Learning Staff – Education

Education Child Protection Advisor – Eliz MacIntosh: 07917596598

For High Life Highland

Head of Corporate Services – James Martin: 07774 225976

Contact Details for Child Protection Advisors (Health)

Name/Job RoleAddressContact Details
Nancy Healy
Acting Lead Nurse for Child Protection
Family Resource Centre, Limetree Avenue, Inverness
IV3 5RH
Tel: 01463 644466
Mobile: 07775 016980
nancy.healy@highland.gov.uk
Nancy Healy
Learning and Development Co-ordinator
Child Protection Advisor (Health)
Room 4, Family Resource Centre, Limetree Avenue, Inverness
IV3 5RH
Tel: 01463 644466
Mobile: 07775 016980
nancy.healy@highland.gov.uk
Lindy Gow (Admin)Room 7, Family Resource Centre, Limetree Avenue, Inverness IV3 5RHTel: 01463 644476
lindy.gow@highland.gov.uk

South Highland

Name/AreaAddressContact Details
Pam Tosh
Raigmore Hospital & Campus
Room 20, Morven House Raigmore Hospital,
Inverness,
IV2 3UJ
Tel: 01463 705828
Mobile: 07748 703855
pamela.tosh@highland.gov.uk
Lee Parkes (Thu & Fri)
Inverness East & Nairnshire

Any other CPA Mon-Wed
Room 20, Morven House Raigmore Hospital,
Inverness,
IV2 3UJ
Mobile: 07917 172683
Lee.parkes@highland.gov.uk
George Sneddon
Inverness, Badenoch & Strathspey
Room 20, Morven House Raigmore Hospital,
Inverness,
IV2 3UJ
Tel: 01463 705828
Mobile: 07771 944986
george.sneddon2@highland.gov.uk

North Highland

Name/AreaAddressContact Details
Susan Bell
Caithness & Sutherland
Caithness House
Market Place, Wick
KW1 4AW
Mobile: 07795 238902
susan.bell3@highland.gov.uk

West Highland

Name/AreaAddressContact Details
Nancy Healy
Skye, Lochalsh, Wester Ross & Assynt

Lochalsh Healthcare Centre
Station Road,
Kyle, IV40 8AE
Mobile: 07775 016980
Nancy.Healy@highland.gov.uk
Pam Tosh (Mon-Thu)
Lochaber

George Sneddon
Lochaber (HV’s +School Nurses)
Room 20, Morven House
Raigmore Hospital
Inverness, IV2 3UJ
Mobile: 07748 703855
pamela.tosh@highland.gov.uk

Mobile: 07771 944986
George.sneddon2@highland.gov.uk

Mid Highland

Name/AreaAddressContact Details
Kathryn Taylor (Mon+Tue)
Mid District

Any other CPA (Wed-Fri)
4 Fodderty Way, Dingwall,
IV15 9XB
Mobile: 07990 794534
Kathryn.taylor@highland.gov.uk

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